{"id":353,"date":"2024-11-01T21:11:39","date_gmt":"2024-11-01T21:11:39","guid":{"rendered":"https:\/\/grafonetwork.com\/?page_id=353"},"modified":"2024-11-11T02:36:36","modified_gmt":"2024-11-11T02:36:36","slug":"politica-de-devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/grafonetwork.com\/index.php\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"353\" class=\"elementor elementor-353\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ac0393 e-flex e-con-boxed e-con e-parent\" data-id=\"0ac0393\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd15138 elementor-widget elementor-widget-heading\" data-id=\"cd15138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><header style=\"font-family: &quot;Source Sans Pro&quot;, sans-serif;font-size: 17px;font-weight: 400\"><h1 style=\"font-size: 1.88235rem;display: var(--page-title-display)\">Pol\u00edtica de devoluciones y reembolsos<span style=\"background-color: var(--ast-global-color-8);color: var(--ast-global-color-2);font-size: 2.35294rem;font-style: inherit;text-align: var(--text-align)\"><\/span><\/h1><\/header>\n<figure><img decoding=\"async\" src=\"https:\/\/grafonetwork.com\/wp-content\/uploads\/2024\/11\/grafonetwork-sin-fondo-e1731033405678.webp\" alt=\"GrafoNetwork - Red de graf\u00f3logos - Descargos de Responsabilidad\"><span style=\"color: var(--ast-global-color-2);font-size: 2.35294rem;font-style: inherit;background-color: var( --e-global-color-astglobalcolor6 )\"><\/span><\/figure><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71320c6 e-flex e-con-boxed e-con e-parent\" data-id=\"71320c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b40d96 elementor-widget elementor-widget-text-editor\" data-id=\"4b40d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"wp-block-heading\"><span>Descripci\u00f3n general<\/span><\/h2>\n<p><span>Nuestra pol\u00edtica de reembolsos y devoluciones tiene una duraci\u00f3n de 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, no podemos ofrecerte un reembolso total ni un cambio.<\/span><\/p>\n<p><span>Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibiste. Tambi\u00e9n debe estar en el embalaje original.<\/span><\/p>\n<p><span>Hay varios tipos de productos que est\u00e1n exentos de devoluci\u00f3n. No se pueden devolver productos perecederos como alimentos, flores, peri\u00f3dicos o revistas. Tampoco aceptamos productos que sean art\u00edculos \u00edntimos o sanitarios, materiales peligrosos o l\u00edquidos o gases inflamables.<\/span><\/p>\n<p><span>Art\u00edculos adicionales no retornables:<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span>Tarjetas de regalo<\/span><\/li>\n<li><span>Productos de software descargables<\/span><\/li>\n<li><span>Algunos art\u00edculos de salud y cuidado personal<\/span><\/li>\n<\/ul>\n<p><span>Para completar su devoluci\u00f3n, necesitamos un recibo o comprobante de compra.<\/span><\/p>\n<p><span>Por favor, no env\u00ede su compra de vuelta al fabricante.<\/span><\/p>\n<p><span>Existen determinadas situaciones en las que s\u00f3lo se conceden reembolsos parciales:<\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span>Libro con evidentes signos de uso<\/span><\/li>\n<li><span>CD, DVD, cinta VHS, software, videojuego, cinta de casete o disco de vinilo que haya sido abierto.<\/span><\/li>\n<li><span>Cualquier art\u00edculo que no se encuentre en su estado original, que est\u00e9 da\u00f1ado o le falten piezas por razones que no se deben a nuestro error.<\/span><\/li>\n<li><span>Cualquier art\u00edculo que se devuelva m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega.<\/span><\/li>\n<\/ul>\n<h2><span>Reembolsos<\/span><\/h2>\n<p><span>Una vez que recibamos e inspeccionemos su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su art\u00edculo devuelto. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o el rechazo de su reembolso.<\/span><\/p>\n<p><span>Si es aprobado, se procesar\u00e1 su reembolso y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original, dentro de una cierta cantidad de d\u00edas.<\/span><\/p>\n<h3 class=\"wp-block-heading\"><span>Reembolsos tard\u00edos o faltantes<\/span><\/h3>\n<p><span>Si a\u00fan no ha recibido un reembolso, primero revise nuevamente su cuenta bancaria.<\/span><\/p>\n<p><span>Luego, comun\u00edquese con la compa\u00f1\u00eda de su tarjeta de cr\u00e9dito; puede tomar alg\u00fan tiempo antes de que su reembolso se publique oficialmente.<\/span><\/p>\n<p><span>A continuaci\u00f3n, p\u00f3ngase en contacto con su banco. Suele transcurrir un tiempo antes de que se publique el reembolso.<\/span><\/p>\n<p><span>Si ha hecho todo esto y a\u00fan no ha recibido su reembolso, cont\u00e1ctenos a grafonetwork@gmail.com.<\/span><\/p>\n<h3 class=\"wp-block-heading\"><span>Art\u00edculos en oferta<\/span><\/h3>\n<p><span>Solo se pueden reembolsar los art\u00edculos a precio regular. No se pueden reembolsar los art\u00edculos en oferta.<\/span><\/p>\n<h2><span>Intercambios<\/span><\/h2>\n<p><span>Solo reemplazamos art\u00edculos que est\u00e9n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo art\u00edculo, env\u00edanos un correo electr\u00f3nico a&nbsp;<\/span>grafonetwork@gmail.com<span>&nbsp;y env\u00eda el art\u00edculo a: {direcci\u00f3n f\u00edsica}.<\/span><\/p>\n<h2><span>Regalos<\/span><\/h2>\n<p><span>Si el art\u00edculo estaba marcado como regalo cuando lo compr\u00f3 y se lo enviaron directamente, recibir\u00e1 un cr\u00e9dito de regalo por el valor de su devoluci\u00f3n. Una vez que recibamos el art\u00edculo devuelto, se le enviar\u00e1 por correo un certificado de regalo.<\/span><\/p>\n<p><span>Si el art\u00edculo no estaba marcado como regalo cuando se compr\u00f3, o si el donante hizo que le enviaran el pedido a s\u00ed mismo para entreg\u00e1rselo m\u00e1s tarde, le enviaremos un reembolso al donante y \u00e9l se enterar\u00e1 de su devoluci\u00f3n.<\/span><\/p>\n<h2><span>Env\u00edos devoluciones<\/span><\/h2>\n<p><span>Para devolver su producto, debe enviarlo por correo a: {direcci\u00f3n f\u00edsica}.<\/span><\/p>\n<p><span>Usted ser\u00e1 responsable de pagar sus propios costos de env\u00edo para devolver su art\u00edculo. Los costos de env\u00edo no son reembolsables. Si recibe un reembolso, el costo del env\u00edo de devoluci\u00f3n se deducir\u00e1 de su reembolso.<\/span><\/p>\n<p><span>Dependiendo de d\u00f3nde vivas, el tiempo que pueda tardar en llegarte el producto intercambiado puede variar.<\/span><\/p>\n<p><span>Si va a devolver art\u00edculos m\u00e1s caros, puede considerar utilizar un servicio de env\u00edo rastreable o comprar un seguro de env\u00edo. No garantizamos que recibiremos su art\u00edculo devuelto.<\/span><\/p>\n<h2><span>\u00bfNecesitar ayuda?<\/span><\/h2>\n<p><span>Cont\u00e1ctenos en {email} para preguntas relacionadas con reembolsos y devoluciones.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce875d7 e-flex e-con-boxed e-con e-parent\" data-id=\"ce875d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73bb810 elementor-widget elementor-widget-heading\" data-id=\"73bb810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 data-elementor-setting-key=\"title\" data-pen-placeholder=\"Teclea aqu\u00ed...\" style=\"font-size: 2.35294rem;font-style: normal\">\u00a1S\u00edguenos en Redes Sociales!<span style=\"color: var(--ast-global-color-2);font-size: 2.35294rem;font-style: inherit;background-color: var(--ast-global-color-3)\"><\/span><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e11ad4b elementor-shape-circle elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"e11ad4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-59b36b7\" href=\"https:\/\/www.facebook.com\/grafonetwork\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-98591ca\" href=\"https:\/\/www.instagram.com\/grafonetwork\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-instagram\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 36.2-93.9 2.1-37 2.1-147.8 0-184.8zM398.8 388c-7.8 19.6-22.9 34.7-42.6 42.6-29.5 11.7-99.5 9-132.1 9s-102.7 2.6-132.1-9c-19.6-7.8-34.7-22.9-42.6-42.6-11.7-29.5-9-99.5-9-132.1s-2.6-102.7 9-132.1c7.8-19.6 22.9-34.7 42.6-42.6 29.5-11.7 99.5-9 132.1-9s102.7-2.6 132.1 9c19.6 7.8 34.7 22.9 42.6 42.6 11.7 29.5 9 99.5 9 132.1s2.7 102.7-9 132.1z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-tiktok elementor-repeater-item-9060c64\" href=\"https:\/\/www.tiktok.com\/@grafonetwork\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Tiktok<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-tiktok\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448,209.91a210.06,210.06,0,0,1-122.77-39.25V349.38A162.55,162.55,0,1,1,185,188.31V278.2a74.62,74.62,0,1,0,52.23,71.18V0l88,0a121.18,121.18,0,0,0,1.86,22.17h0A122.18,122.18,0,0,0,381,102.39a121.43,121.43,0,0,0,67,20.14Z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-5616eda\" href=\"https:\/\/www.youtube.com\/@GrafoNetwork\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-youtube\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M549.655 124.083c-6.281-23.65-24.787-42.276-48.284-48.597C458.781 64 288 64 288 64S117.22 64 74.629 75.486c-23.497 6.322-42.003 24.947-48.284 48.597-11.412 42.867-11.412 132.305-11.412 132.305s0 89.438 11.412 132.305c6.281 23.65 24.787 41.5 48.284 47.821C117.22 448 288 448 288 448s170.78 0 213.371-11.486c23.497-6.321 42.003-24.171 48.284-47.821 11.412-42.867 11.412-132.305 11.412-132.305s0-89.438-11.412-132.305zm-317.51 213.508V175.185l142.739 81.205-142.739 81.201z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsos Descripci\u00f3n general Nuestra pol\u00edtica de reembolsos y devoluciones tiene una duraci\u00f3n de 30 d\u00edas. Si [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":448,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-353","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/pages\/353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/comments?post=353"}],"version-history":[{"count":0,"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/pages\/353\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/media\/448"}],"wp:attachment":[{"href":"https:\/\/grafonetwork.com\/index.php\/wp-json\/wp\/v2\/media?parent=353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}